The truth is good ideas always boomerang back. Good ideas aren’t that fragile. You can try to forget them, but they’ll find you again.
Discussing two product principles relevant for consumer SaaS companies—using state to encourage retention and avoiding the power user trap.
We'll always be refining, iterating, and trying to serve customers with ever-increasing expectations.
I'd like to dedicate the rest of my career to making "healthy" more accessible. Here's why.
Mapping out the fundamentals behind your business and how they intersect
My lessons learned while finding my next role
What should a product manager ultimately be responsible for? Thoughts from Airbnb.
Opinion: Negative outcomes and actions are best attributed to poor incentives, not malice.
My permanent note defining the elements of a good strategy
The ceiling on your SaaS business