The first part is usually hard
The first week of a new exercise routine is hard. You’re left feeling sore and confused on why you’re doing this in the first place. Four weeks in when the weight starts to come off, you have a new found…
Tag Customer Success
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Day Zero: A new way to define customer success
Day Zero is the minimum set of tasks a user must complete before they realize the full value of your product. Customers that don’t reach Day Zero are more likely to churn because it is harder for them to see…