Spend time evaluating successes

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Our initial reaction is to ask: What could have gone better? Why does that matter? and How can we do better next time?

We spend time looking at the red Xs on the paper and skip over the questions we got right.

It’s impactful to ask the opposite set of questions: What went well? Why did we get that right? How can we apply what we learned to something else?

The latter helps us dig into our successes, understand them, and repeat them in the future.

We’re driven to grow and improve. That’s fine but don’t forget to spend time focusing on what worked.

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Strategies on solving problems and wowing customers every Sunday 👉
Strategies for solving problems and wowing customers 👇