Author Chip Heath

The Power of Moments: Why Certain Experiences Have Extraordinary Impact

Fantastic read that really challenged me to think deeply around customer experiences and impacts in my personal life. The gist of the book is that there are many opportunities within business and our day-to-day lives where we could elevate a…

Jeremey DuVall
September 20, 2018

Switch

Rating: 5/5 In Switch, Dan and Chip break down the essential parts of changing habits and behaviors. There are three parts to the process. First, you need to direct the Rider. The Rider is the rationale side of the brain. Second, you…

Jeremey DuVall
November 24, 2016