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Jeremey DuVall

Jeremey is a Support guy at Zapier, Dad, and CrossFitter. He blogs about leading teams, delighting customers, and becoming a better human.

The Positive Impact Test

In the most recent Distributed podcast, Matt chatted with Vanessa Van Edwards of Science of People. I’ve had the episode queued up in Overcast since it came out, and I finally had an opportunity to listen to it yesterday during…

Two Criteria for Believability

Back in 2017, I read Principles by Ray Dalio. It has since become one of my favorite professional books of all time and one I’d certainly recommend to anyone. Dalio ran Bridgewater Associates, the world’s largest hedge fund, for many…

Three Routines for Right Now

I’ve spent more time than usual watching the news and scanning social media over the past week. I don’t think I’m alone. “Normal” today looks much different than it did even a week ago. COVID-19 has taken over the world…

The Care and Feeding of Monkeys

A fellow Automattician passed along this older HBR article that originally appeared in 1974. In the piece, the author describes how managers and leaders often take on unnecessary responsibility from teammates inadvertently. These responsibilities are referred to as “monkeys.” An…

On High Standards (Part 2)

Yesterday, I shared two takeaways related to high standards based on a few recent podcasts. It’s okay to have high standards and to hold people to them. A prerequisite is to hold yourself to an even higher set of standards.…

Four Questions Worth Asking

In a recent episode of his podcast, Tim Ferriss recounted a discussion he had with executive coach Jerry Colonna. In that discussion, Colonna mentioned four powerful questions that I feel are worth keeping top of mind: How am I complicit…