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Jeremey DuVall

Jeremey is a Support guy at Zapier, Dad, and CrossFitter. He blogs about leading teams, delighting customers, and becoming a better human.

Taming Your Advice Monster

For the past few weeks, I’ve been going through an internal workshop at Zapier called “Coaching For Performance.” I have many takeaways that I’m trying to implement in my own work. By far the most difficult strategy though involves “taming…

Make Your Work Easy to Find

It feels like a gross understatement to say that the pandemic has changed the future of work. Unemployment, remote work, shifting industries…you get it. I’m not saying anything you haven’t heard about many times over already. I do want to…

Could We Go Faster?

Recently, I came across Patrick McKenzie’s blog post about working at Stripe. He breaks down why he feels like Stripe has been able to move faster than most other companies of the same size. There are obviously many factors at…

Lessons Learned From the Netflix Culture

I recently finished reading Powerful: Building a Culture of Freedom and Responsibility by Patty McCord, former Chief Talent Officer at Netflix. Hat tip to my former colleague Kelly for the recommendation! The Netflix culture has drawn quite a bit of…

The Art of the Awkward 1:1

I found this post about awkward 1:1s valuable and hope to begin incorporating some of the suggestions in 1:1s. Very often, people waste most of the 1:1s potential. You might make a little agenda, and then give some updates, some light…

Leadership and Value Add Disease

I came across this article from Boz discussing “value add disease” as it pertains to leadership, and it struck a chord. It’s certainly something I’m trying to keep top of mind as I step into a different leadership role at…

Peterson on Comparison

I just finished re-reading Jordan B. Peterson’s 12 Rules for Life. I read slowly—managing maybe 10 pages per day. Speed wasn’t the goal. I wanted to digest as much as I could. I probably underlined and highlighted passages on half…

Foundational career skills

Or, as an alternative, wordy title: The Theoretical Pyramid of Professional Development. Today, I want to chat about career skills, but if you’ll spare me a moment for a quick digression, I’d like to wax on about a completely separate…

Mental Models for Any Time

If you’re like me, your mind has been overloaded by information recently. As a result, I’ve been trying to use this pandemic to build better mental models and become a better thinker overall. You can think of mental models as…